FAQs


FAQs


What is Whistleblowing?
Who can become a Whistleblower?
How can I lodge a report?
What is considered as ‘Malpractice’?
How will the Whistleblower be protected?
Will the identity of the Whistleblower kept confidential?
What happens after lodging a report?
What is the level of involvement of the Whistleblower during investigation?
What happens if I did not use the designated reporting channels for whistleblowing?
How often can I make a protected disclosure?
Is there a restriction regarding the type of information or problem I can report on?
Who will actually see my protected disclosure?
Why I should report using the Secured Postbox?
Will my protected disclosure be shown to the police?
Will the suspected individual be notified of my protected disclosure?
Can I delete or change my protected disclosure?
What happens if I intentionally make a false incident report?
Can I submit a report in Bahasa Melayu?
How do I check the incident report status?
Will the Whistleblower be notified of the outcome of the disclosure?

What is Whistleblowing?

A: Whistleblowing means calling attention to wrongdoing that is occurring within an organisation

Who can become a Whistleblower?

A: Every officer and employee of UEM Edgenta Berhad and its Operating Companies (whether working in Malaysia or abroad) including the Directors in the employment of the Company and members of the public.

How can I lodge a report?

A: There are three established channels of reporting - online submission via Secured Postbox, e-mail, and in-writing to Board of Directors/Audit and Risk Committee. Please refer to the Reporting Channels > for more details

What is considered as ‘Malpractice’?

A: The types of malpractices covered under the Whistleblowing Policy includes the following examples; - theft, pilferage, misappropriation, fraud, dishonesty etc. Please refer to the Improper Conducts > for more details

How will the Whistleblower be protected?

A: Whistleblower will be accorded with the protection under this Policy provided the disclosure is made in good faith. Such a protection is accorded even if the investigation later reveals that the Whistleblower is mistaken as to the facts and the rules and procedures involved.

Will the identity of the Whistleblower kept confidential?

A: Yes, a Whistleblower will be accorded with protection of confidentiality of identity, to the extent reasonably practicable. Any other person assisting in the said investigation shall also be protected to the same extent as the Whistleblower.

What happens after lodging a report?

A: The Whistleblowing Committee will decide whether or not a Protected Disclosure should be investigated.

What is the level of involvement of the Whistleblower during investigation?

A: The investigation is to be treated as a neutral fact-finding process. The Whistleblower is not expected to be part of the investigation and shall not have the right to determine the appropriate corrective or remedial action. However, the Whistleblower will have opportunities for providing inputs during the investigation.

What happens if I did not use the designated reporting channels for whistleblowing?

A: As stipulated in the UEM Edgenta Berhad Whistleblowing Policy, all whistleblowers MUST use the designated reporting channels to make protected disclosures. UEM Edgenta Berhad can not guarantee the protection of confidentiality of identity if disclosures were made outside the designated channels.

How often can I make a protected disclosure?

A: Whistleblowers can make a protected disclosure as often as they like. There is no limitation on how often or when you can use the reporting channels. The online submission system is available 24/7 via the internet https://whistleblowing.uemdgenta.com.

Is there a restriction regarding the type of information or problem I can report on?

A: UEM Edgenta Berhad provides a list of incident types that it recommends Whistleblowers to report on. However, if Whistleblowers feel that none of the available incidents actually reflect the incident they want to submit a report on, they have the option of typing in their own incident type.

Who will actually see my protected disclosure?

A: The Whistleblowing Committee members are the designated recipients of the protected disclosures made via e-mail (whistleblowing@edgenta.com) and Secured Postbox. The committee members consists of Head of Risk, Integrity & Compliance, Head of Company Secretarial and Head of Internal Audit

Why I should report using the Secured Postbox?

A: Secured Postbox gives all employees and external stakeholders a secure mechanism for reporting compliance violations. Given the sensitive nature of protected disclousure, the following secure protocols are established;

  • Access rights to the system are restricted to the Whistleblowing Committee
  • Whistleblower submissions and entire network traffic are unobservable even to UEM Edgenta Information Communication Technology
  • Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link. It allows sensitive and confidential information to be transmitted securely.

Will my protected disclosure be shown to the police?

A: The protected disclosure is not automatically sent to law enforcement. Only if the organisation feels law enforcement should receive a copy, or if the law requires it, will the protected disclosure be submitted to the police.

Will the suspected individual be notified of my protected disclosure?

A: No, the suspected individuals will not be alerted when a protected disclosure is made.

Can I delete or change my protected disclosure?

A: Once the protected disclosure is submitted, Whistleblowers do not have the ability to make any changes to the report.

What happens if I intentionally make a false incident report?

A: Protected disclosures should be factual and not speculative or in the nature of a conclusion. The intentional misreporting of information may be actionable and subject to criminal investigation.

Can I submit a report in Bahasa Melayu?

A: Yes, Whistleblowers have the option of submitting protected disclosures in Bahasa Melayu via all three reporting channels.

How do I check the incident report status?

A: A unique case number and password will be provided upon submitting a disclosure via Secured Postbox. Whistle Blowers can choose to check status of their disclosure at the website.

Will the Whistleblower be notified of the outcome of the disclosure?

A: Yes, upon the completion of the whistleblowing process and procedures, the whistleblower will be accorded the privilege to be notified on the outcome of the disclosure at the point of request (at the discretion of the Company)